We collect only the necessary user data to provide our services and ensure the best user experience on our website. This Terms of Service document outlines what information we gather, how we use it, who we share it with, and the rights users have over their data.
When you visit our website or use our services, we may collect and store the following types of information:
Contact Information
If you register for an account, place an order, sign up for our newsletter, request information, or use our contact forms, we will collect any contact details you provide, such as your name, email address, and phone number. We use this to respond to your inquiries, fulfill orders, or send updates on our services.
Technical Information
We also collect certain technical data to understand how visitors interact with our site and to monitor performance. This includes your device type, operating system, browser type, Internet Protocol (IP) address, access dates and times, pages viewed, time spent on pages, links clicked, and other actions taken on our site. We use common third-party analytics tools like Google Analytics to gather this data.
Payment Information
If you purchase any of our products or services that require payment, our third-party payment processor will collect your payment details to process the transaction. This may include credit/debit card number, security code, expiration date, and billing address. We do not store any sensitive financial data ourselves.
Health Information
We do not collect any health or medical data from our users, including health conditions, test results, or treatment details. If you volunteer any health information to us directly, we will refrain from storing it.
We only use your personal information as necessary to complete actions you have authorized, or for legitimate business operations. This may include:
We do not sell or rent your personal data to any third-parties. Service providers acting on our behalf may access it, but their use is limited to the tasks we assign them.
We retain your information only as needed under regular review. For users with accounts, we store your data until you delete your account. We then erase it from our systems within 30 days. We also delete or anonymize unnecessary technical data on a regular basis.
To keep information secure, we use encryption where appropriate and follow generally accepted standards to protect against unauthorized access or disclosure. However, no data security measures can guarantee absolute security on the Internet.
At any time, registered users have the right to access, modify, or delete the personal data in their account. Simply log-in and update details as needed.
You also have the right to request an export of your complete personal data from us, object to certain uses of it, and submit complaints regarding data use – without retaliation. Contact our Data Protection Officer via email to make requests or changes regarding your personal information.
We may update this Terms of Service document as needed to improve clarity or reflect changes in our services or the law. We encourage you to review it periodically for the latest policies and practices regarding your data on our website.
That covers the key details on how we handle your personal information when you visit our hormone health website or utilize our services. Reach out if you have any other questions!